Booking Policy

• Your age should be 18 or 18+ with id proof
• If you are in pre-existing medical conditions, Contact me, please
• A non-refundable fee is required to book your appointment
• If you make threading, tinting, waxing, any hair removal method for your brows. You should avoid the brows procedure for 1 week
• Pregnant or breastfeeding is not allowed. Before making an appointment make sure you are at least 6 weeks postpartum.
• Please contact us before appointment booking if you have pre-existing semi-permanent performed for your brows by another artist. Your appointment can be canceled.
• You should wait for 6 weeks prior if you take invasive treatments. After that clearance note from your GP is required.
• If you take the vaccine, make a difference of 14 days between vaccine day and brows appointment
• After your brows procedure, no direct sun exposure for the next 2 weeks.
• You should wait for 3 weeks if you have botox and inform your technician for brow procedure
• Brows procedure results can vary between each individual. Payment will not refunds if the customer is not satisfied with the result. Some additional colors are required for active results. Each effort is made for customer satisfying.
• You should be emotionally ready for the healing procedure before booking. For several days, this may look unflattering while they are healing. Once work is finished you will get beautiful, defined brows.
• All clients who are interested in having their brows tattooed again must send in a current photo of their brows in good lighting with no makeup to Brows by Vj (contact information (If you do not send in a photo prior to your appointment, you will forfeit your deposit and be turned away. Most clients who have had their brows tattooed in the past will be turned away and sent to have laser removal.

Cancellation Policy

To cancel or reschedule your appointment, kindly provide at least 48 hours’ notice before the scheduled day. If the same appointment requires cancellation or rescheduling more than once, it will be regarded similarly to a missed appointment, resulting in applicable cancellation fees or the refusal of any future appointment requests.

Refund Policy

Brows by VJ does not issue refunds for any services provided.

Customers acknowledge and agree not to initiate chargebacks on credit card payments for the services rendered. Initiating a chargeback or any other payment dispute is considered a violation of this agreement, and it may result in the customer being subject to collection actions.

LATE OR MISSED APPOINTMENTS

We highly recommend clients to arrive 10-20 minutes before their scheduled appointments to complete paperwork and settle in comfortably. Familiarize yourself with our location at 1630 PLEASANT HILL ROAD. SUITE 135. DULUTH GA-30096.

If you anticipate being late, kindly contact us before your appointment time. After 15 minutes, the appointment will be deemed missed, resulting in the forfeiture of your deposit.

To reschedule, a new deposit will be necessary. Repeated missed appointments may incur cancellation fees or the rejection of future appointment requests.